ITMS – Email to Ticket

Never miss a request with automatic email to ticket creation. With this feature, tickets can be created on the go if you don’t have access to the online software, and you’ll no longer have to waste time converting email requests to tickets.

Automatic email to ticket creation 

With intelliView360’s Ticketing Management Software, emails can automatically be converted to tickets. Your support departments will never miss a request again. 

Create tickets anytime, anywhere 

If your team doesn’t have access to our online software, they can send an email to create a ticket on the go. Any tickets created through email will be noted as an email source on the portal. 

Additional Features

Multi-Site Support

Support multiple sites within your organization. Sites can be added and you can generate reports about them, too. 

Customizable Alerts

Never miss an update with customizable alerts. All users will be kept in the loop from ticket creation to completion. 

Custom Domain

Make access to your intelliView360 portal easy for end users with a custom URL that matches your organization’s domain. 

Stay in touch with intelliView360

At intelliView360, our favorite word is together. Be it a long night or an early morning, we’re constantly bouncing ideas off of each other, working on our latest software together, and yes, even enjoying a slice of pizza together. Our products helped our team grow together. We can’t wait to help your team grow together, too.