ITMS – Life Cycle Management & Reporting

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ITSM Ticketing and Inventory life cycle management empowers organizations by helping in making informed decisions on IT hardware, software and services.

Life Cycle Management & Reporting

Technology teams can make informed purchasing decisions by reviewing live status of inventory and tickets.  Assets can be retired, replenished as needed using backend engines keeping an eye as per your set criteria’s. Various reports and easy-to-understand dashboards provide easy visuals for decision making.

Additional Features

dashboard

Dashboard

Ticket Creation

Ticket Creation

Tickets via Email

Tickets via Email

Ticket Assign

Ticket Assignment

Ticket Status

Ticket Status

Chat Communication

Chat Communication

Customizable Alerts

Customizable Alerts

Quick Filters

Quick Filters

Ticket Grouping

Ticket Grouping

legal agreement

SLAs and Ticket Escalation

Behalf Of

On Behalf Of And Ticket Handoff

Ticket Feedback

Ticket Feedback

Reopen Ticket

Reopen Ticket

Knowledge Base

Knowledge Base

Comprehensive Profile Management

Comprehensive Profile Management

Custom Forms

Custom Forms

Custom Form Mapping

Custom Form Mapping

Resource Management

Resource Management

Collaboration & Workflow

Collaboration & Workflow

Change Management

Change Management

Reporting Data Analytics

Reporting Data Analytics

announcement

Announcements

The intelliView360 Advantage

Stay in touch with intelliView360

At intelliView360, our favorite word is together. Be it a long night or an early morning, we’re constantly bouncing ideas off of each other, working on our latest software together, and yes, even enjoying a slice of pizza together. Our products helped our team grow together. We can’t wait to help your team grow together, too.