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- ITMS – Tickets via Email
Tickets via Email
This feature ensures that the tickets can be generated and viewed through emails, providing you an opportunity to efficiently manage your time using more familiar tools such as outlook or email mobile apps.
Tickets created via email are assigned automatically to the relevant queue, the team members can check inbound tickets and take action on required tasks. easily with relevant information at your fingertips.
Additional Features
Dashboard
Ticket Creation
Ticket Assignment
Ticket Status
Chat Communication
Customizable Alerts
Quick Filters
Ticket Grouping
SLAs and Ticket Escalation
On Behalf Of And Ticket Handoff
Ticket Feedback
Reopen Ticket
Knowledge Base
Comprehensive Profile Management
Custom Forms
Custom Form Mapping
Resource Management
Collaboration & Workflow
Change Management
Life Cycle Management & Reporting
Reporting Data Analytics
Announcements
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At intelliView360, we do not like to stay boxed in. Our solutions are change makers and respond quickly to the fast-paced world...
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At intelliView360, our foundation is collaboration. Our products are built with the goal of helping your organization work together in mind.
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Our team is driven. It is focused. It is talented. It is passionate. It is bold. And our ticketing management software will...
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We have never been good at sticking to the status quo. All of our products are groundbreaking technologies in a user-friendly package.
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Our years in the industry have shown us valuable nuances that are reflected in our ticketing management software as defining features.
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At intelliView360, our favorite word is together. Be it a long night or an early morning, we’re constantly bouncing ideas off of each other, working on our latest software together, and yes, even enjoying a slice of pizza together. Our products helped our team grow together. We can’t wait to help your team grow together, too.